New Zealand Delivery
To ensure you always pay a fair price for delivery you will be presented with exact shipping rates in the checkout, based upon the items you order and your delivery address. All packages are couriered using Fastway Couriers (through Courier It) or Courier Post out of Auckland, New Zealand.
Checkout has all the delivery options currently available including our standard nationwide rate of $4.50, which does not include rural addresses. Rural deliveries come at an extra cost listed currently at $7.90 nationwide. Please allow up to 7 working days for your package to arrive before contacting us. Although we strive to have them arrive in 1-3 working days with public holidays and weekends this can take longer depending on the shipping option and payment option you chose. We strive to complete all orders received before 2pm so they make the 4pm courier, any orders placed after 2pm will be on the next days days courier. (We will try our best to get every order possible to the courier on the same day.)
Shipping is always free within New Zealand on any order that comes to a total of $49.90+
We are currently unable to ship to P.O. Boxes. If a P.O. Box address is given by mistake we will contact you and this may cause a delay with the delivery of your package.
If you require products delivered internationally please contact us with your location so we can give you a close estimate before you order. Prices will vary depending on the weight of your products and your locality. We can not currently ship drinks, liquids (such as sauces), anything glass, or cereal overseas outside of New Zealand sorry. If you are unsure about a product in your cart, feel free to call, text, email, tweet, or Facebook us for answers :)
We ship to anywhere in Australia for a flat rate of $16.90 NZ (Approximately $15.50 Aus)
$4.50NZ Nationwide Rate
$7.90NZ Nationwide Rural Rate
Free Shipping on all orders $49.90+ (Within NZ)
$16.90NZ Flat Nationwide Australian Rate
Please ask about Saturday and Urgent Delivery Options.
On checkout you can either opt to pay by credit card, Paypal or bank deposit. Credit card and Paypal transactions are processed immediately and in most cases your order will be shipped on the same or next work day.
If you opt to pay by bank transfer your order will be shipped once the payment clears which generally takes overnight but in some cases (public holidays etc) this may take longer. Our bank account details are below for bank transfers.
If you forgot to grab the bank details from the checkout please deposit orders into the account below. Please ensure you include your order number (i.e. #30345) as a reference when depositing. Your order number can be found in the order confirmation you receive by email. You should also receive an email with our bank deposit information.
Westpac - 03 0854 0005593-00
If you opted to pay using bank deposit please deposit the total into the account below. Please use your five digit order number as a reference. Our bank details have changed recently, so please make sure you have the correct details.